Legal
Cookie policy
Which cookies this site uses and why.
Necessary
Always on; they make the site and the portal work and keep them safe.
ct_consent: your cookie choice and the version of this policy you answered (180 days).__Host-ct_website_session: your signed-in session on this site (the customer portal, and the CMS for staff), until you close the browser and at most 1 hour, then renewed through the sign-in.__Host-ct_authentication,__Host-ct_authentication_*: your session at CaptureTech sign-in (until you close the browser, at most 12 hours; the sign-in steps at most 15 minutes).__Host-ct_trust: only when you choose “trust this browser” at sign-in (30 days).__Host-ct_{app}_af(on this site__Host-ct_website_af, at the sign-in__Host-ct_authentication_af): protects forms against forgery (until you close the browser).__Host-ct_{app}_corr.*and__Host-ct_{app}_nonce.*: protect the trip to CaptureTech sign-in and back; removed once you are signed in (at most 15 minutes, the nonce at most 1 hour).__Host-ct_{app}_stepup: only for staff sent to the sign-in for a stronger second factor, so they are not sent round again (5 minutes)..AspNetCore.Culture: the language you chose for the portal (1 year).ct_promo(local storage): that you closed the announcement bar.__Host-ct_{app}_session, on each application's own address (RMA Portal, Order Portal, Service Desk, Field Service, License Manager, CRM): your session in that application (at most 1 hour, then renewed through the sign-in). In the Order Portal alsoct_orders_company, the company you work for there (180 days); in the CRM, for staff,crm_view, the view they chose (1 year).- Only for CaptureTech staff in the CMS:
ct_cms_lang, the CMS's language (1 year), andct_linkedin_oauth, only while an administrator connects our LinkedIn page (10 minutes).
Statistics (with consent)
ct_vid: your visitor id for our own statistics and company recognition, only after consent for statistics or marketing (180 days, like your choice; removed when you withdraw it).ct_sid(session storage): groups your page views into one visit for our own statistics; gone when you close the tab.- Google Analytics (
_ga,_ga_*, up to 2 years) and Microsoft Clarity (_clck,_clsk, up to 1 year): how visitors use the site.
Without consent for statistics your browser sends nothing to our own statistics, and no visit is counted.
Marketing (with consent)
- Google Ads (
_gcl_*, 90 days): measures which ads lead to a visit or a request. ct_ads:*(session storage): that this tab already reported a Google Ads conversion for a page, so it is reported only once; gone when you close the tab.- LinkedIn Insight Tag (
li_fat_id, 30 days, and LinkedIn's own cookies on linkedin.com, such asbcookie,bscookie,lidc,li_sugr,UserMatchHistoryandAnalyticsSyncHistory, from one day to one year, as LinkedIn sets them): measures which LinkedIn ads lead to a visit or a request; a request then also goes to LinkedIn as a conversion, with your e-mail address only as a hash.
Change or withdraw your choice
Click “Cookie settings” at the bottom of any page. When you withdraw a choice we remove those cookies and reload the page without them.